Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Selling Techniques, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management

Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, E-Commerce, Supply Chain, Brand Strategy, Analytics, Business Analytics, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing

Skills you'll gain: Entrepreneurial Finance, Business Modeling, Entrepreneurship, Growth Strategies, Customer Insights, Business Development, Customer Acquisition Management, Business Strategies, New Business Development, Cash Management, Market Analysis, Revenue Management, E-Commerce

Skills you'll gain: Law, Regulation, and Compliance, International Relations, Regulatory Compliance, Compliance Management, Business Management, Business Administration, E-Commerce, Public Policies, Labor Law, Organizational Structure, Financial Regulation, Economics, Tax Laws, Contract Review, Governance, Decision Making

Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Business Strategy, Data Governance, Customer Service

Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, E-Commerce, Target Audience, Search Engine Optimization, Social Media Management, Customer Relationship Management, Customer Retention, Digital Marketing, Marketing Analytics, Customer Relationship Building, Campaign Management

Skills you'll gain: Business Ethics, Global Marketing, Organizational Structure, Target Market, Culture, International Finance, Cultural Sensitivity, Market Research, Human Resources Management and Planning, Economics, B2B Sales, Export Control, International Relations, Political Sciences, Marketing Strategies, Tax Laws, Law, Regulation, and Compliance, Commercialization, Mergers & Acquisitions, Competitive Analysis

Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making

Skills you'll gain: Social Media Marketing, Social Media Strategy, Marketing Strategies, Performance Measurement, Performance Analysis, Business Metrics, Customer Engagement, Return On Investment, Sales Strategy, Key Performance Indicators (KPIs), Program Management, Integrated Marketing Communications, Law, Regulation, and Compliance, Information Privacy, Data Security

Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Spreadsheet Software, Version Control, File Management, Document Management, Excel Formulas, Excel Macros, Data Visualization, Productivity Software, Meeting Facilitation, Email Security, Product Demonstration, Sales Presentations, Cloud Storage, Virtual Teams, Collaboration

Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Outbound Calls, Market Opportunities, Growth Strategies, Sales Prospecting, Business Development, Entrepreneurship, Business Strategy, Digital Marketing

Skills you'll gain: Statistical Hypothesis Testing, Survey Creation, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Business Research, Statistical Modeling, Data-Driven Decision-Making, Regression Analysis, Sample Size Determination, Target Audience, Quality Control