Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, System Support, Encryption, Data Storage, Cyber Attacks, Desktop Support, Software Development Life Cycle, Networking Hardware, Application Development, Information Technology, Cloud Computing, Databases

Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Amazon Elastic Compute Cloud, Web Applications

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Capacity Management, Incident Management, Performance Testing, Application Performance Management, Network Performance Management, Continuous Monitoring, Virtual Machines, Scripting

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication

Skills you'll gain: ChatGPT, Verification And Validation, Document Management, Generative AI, Creative Thinking, Artificial Intelligence, Brainstorming, Risk Management Framework, OpenAI, Pivot Tables And Charts, Microsoft Excel, Creativity, Data Ethics, Data Analysis, Natural Language Processing, Data Transformation, Technical Communication, Problem Solving, Solution Design, Data Validation

Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Network Administration, Windows Servers, Technical Support and Services, Data Storage, Virtualization, User Accounts

Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, User Research, UI/UX Research, Usability Testing, Responsive Web Design, Cascading Style Sheets (CSS), Data Structures, Unix Commands, HTML and CSS, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Bootstrap (Front-End Framework), React.js, Mobile Development, Front-End Web Development, Algorithms, Web Development Tools

Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Command-Line Interface, Desktop Support, Operating Systems, Network Administration, System Support, System Configuration, Computer Hardware, Network Security, General Networking, Microsoft Windows, Technical Support and Services, Technical Support, Mac OS, Linux, Mobile Security, Infrastructure Security, Computer Displays, Firewall

Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, OS Process Management, Data Storage, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity

Skills you'll gain: Cooking, Preventative Care, Food and Beverage, Behavioral Health, Socioeconomics, Education and Training, Culture, Environmental Issue