Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer journey mapping"
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Operational Efficiency, Business Process, Process Flow Diagrams, Process Improvement, Lean Methodologies, Value Engineering, Strategic Planning, Systems Thinking, Waste Minimization
- Status: New
Skills you'll gain: Spring Framework, Cloud-Native Computing, Software Development Life Cycle, Hibernate (Java), Docker (Software), Git (Version Control System), GitHub, HTML and CSS, Object Oriented Programming (OOP), Spring Boot, Object-Relational Mapping, Development Environment, Web Design and Development, Object Oriented Design, Java Programming, Generative AI, Interviewing Skills, CI/CD, Java, Professional Networking
Google Cloud
Skills you'll gain: Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Kubernetes, Database Architecture and Administration, MySQL, PostgreSQL, Identity and Access Management, Cloud Computing, Data Migration, Cloud Management, Cloud API, Oracle Databases, Databases, Cloud Storage, Network Infrastructure, Cloud Security, Cloud Applications, Google Cloud Platform, Database Administration
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Market Opportunities, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Presentations, Team Building, Ideation, Private Equity
Skills you'll gain: Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Business Logic, Deep Learning, Machine Learning, Artificial Intelligence
Skills you'll gain: Istio, Open Web Application Security Project (OWASP), Software Development Life Cycle, Linux Commands, Unit Testing, Object-Relational Mapping, Application Deployment, NoSQL, Kubernetes, Bash (Scripting Language), MongoDB, Shell Script, OpenShift, Git (Version Control System), Cloud Applications, Containerization, GitHub, Serverless Computing, Jupyter, Grafana
Searches related to customer journey mapping
In summary, here are 10 of our most popular customer journey mapping courses
- Technical Support Fundamentals:Â Google
- IBM Product Manager:Â IBM
- Value Stream Mapping:Â Coursera Instructor Network
- IBM Java Developer:Â IBM
- Google Cloud Database Engineer:Â Google Cloud
- Introduction to Customer Service:Â CVS Health
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Security in Google Cloud:Â Google Cloud
- DevOps, Cloud, and Agile Foundations:Â IBM
- Entrepreneurship:Â University of Pennsylvania