Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Microsoft Windows, Microsoft Intune (Mobile Device Management Software), Active Directory, Enterprise Security, Identity and Access Management, System Configuration, Application Deployment, Desktop Support, User Provisioning, Systems Administration, Remote Access Systems, Patch Management, Operating Systems, Authentications, Authorization (Computing), Automation, Data Migration, Computer Hardware

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Contract Review

Skills you'll gain: IT Security Architecture, IT Infrastructure, Network Security, OSI Models, Systems Administration, Microsoft Windows, Information Systems Security, Package and Software Management, Technical Support, Network Troubleshooting, Computer Networking, Desktop Support, Operating Systems, TCP/IP, Disaster Recovery, Lightweight Directory Access Protocols, Cybersecurity, Threat Modeling, Software Installation, Help Desk Support

Skills you'll gain: Generative AI, Team Oriented, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Compliance Training, Information Privacy

Skills you'll gain: ChatGPT, Personalized Service, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer Insights, Customer Support, User Acceptance Testing (UAT), Performance Improvement

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Serverless Computing, Identity and Access Management, Cloud Security, Real Time Data, Data Security, Data Infrastructure, Debugging, Data Processing, Google Cloud Platform, CI/CD, Performance Tuning, Maintainability, Pandas (Python Package), Cloud Storage, SQL, Unit Testing, Jupyter

Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer Engagement, Personalized Service, Customer Service, Workflow Management, Customer Relationship Management (CRM) Software, Operational Efficiency, Artificial Intelligence, Process Improvement and Optimization, Automation, Verbal Communication Skills

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Innovation, Agile Methodology, Supplier Management, Continuous Improvement Process, Governance, Stakeholder Engagement

Skills you'll gain: Google Cloud Platform, Cloud API, Transaction Processing, Cloud-Based Integration

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization

Skills you'll gain: Dataflow, Google Cloud Platform, Data Processing, Real Time Data, Public Cloud, Cloud Storage