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Results for "customer retention"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Marketing Strategies, Advertising Campaigns, Marketing Effectiveness, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Content Creation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
- Status: Free
Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Global Marketing, Brand Strategy, Digital Publishing, Social Media Content, Communication Strategies, Marketing Strategies, Business Management, Business Modeling, Business Strategy, E-Commerce, Consumer Behaviour, Market Trend, Product Development
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurship, Digital Marketing, Performance Measurement, Market Opportunities, Customer Acquisition Management, Business Valuation, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Presentations, Team Building, Ideation, Target Market, Business Strategy
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Generative AI, Artificial Intelligence, Productivity Software, Creative Thinking, Creativity, Business Process Automation, Scripting, Data Validation, Natural Language Processing, Prototyping, Problem Solving, Data Import/Export, Debugging, Application Development, Communication
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Selling Techniques, Verbal Communication Skills, Upselling, Customer Complaint Resolution, Product Knowledge, Retail Store Operations, Transaction Processing, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Customer Relationship Building
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Improving Customer Retention:Â Coursera Instructor Network
- Customer Analytics:Â University of Pennsylvania
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Strategies for Converting and Retaining Customers Online:Â University of California, Irvine
- CVS Health Call Center Customer Service:Â CVS Health
- Management of Fashion and Luxury Companies: Università Bocconi
- Entrepreneurship:Â University of Pennsylvania
- Customer Service Fundamentals:Â Knowledge Accelerators
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University