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Results for "service management"
- Status: New AI skills
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Project Management Life Cycle, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Project Schedules, Risk Management, Change Management, Milestones (Project Management), Organizational Structure
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Network Administration, Windows Servers, Technical Support and Services, Data Storage, Virtualization, User Accounts
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Improvement, Lean Methodologies, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Process Mapping, Operations Management, Quality Management, Return On Investment, Change Management, Risk Management, Business Technologies, Project Management, Key Performance Indicators (KPIs), Emerging Technologies
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Organizational Effectiveness, Stakeholder Management, Leadership, Process Management
- Status: Free
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, User Feedback, Customer Service, Process Improvement, Customer Insights, Key Performance Indicators (KPIs), Data-Driven Decision-Making
- Status: New AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, General Networking, Information Systems Security, File Systems, Microsoft Windows, Routing Protocols, Desktop Support, Lightweight Directory Access Protocols, Cybersecurity, Encryption, Computer Hardware, Technical Support, Software Installation
- Status: Free
Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Global Marketing, Brand Strategy, Digital Publishing, Social Media Content, Communication Strategies, Marketing Strategies, Business Management, Business Modeling, Business Strategy, E-Commerce, Consumer Behaviour, Market Trend, Product Development
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Starweaver
Skills you'll gain: Delegation Skills, Emotional Intelligence, Intercultural Competence, Team Management, Conflict Management, Cultural Diversity, Employee Performance Management, Leadership and Management, Team Building, Communication, Leadership, Leadership Development, Active Listening, Employee Onboarding
Starweaver
Skills you'll gain: Lean Methodologies, Process Improvement, Process Analysis, Kaizen Methodology, Quality Improvement, Business Process Improvement, Kanban Principles, Process Mapping, Process Optimization, Business Process, Operational Efficiency, Continuous Improvement Process, Operational Excellence, Operations Management, Workflow Management, Initiative and Leadership, Leadership Development, Waste Minimization, Change Management, Program Implementation
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Google Project Management:: Google
- System Administration and IT Infrastructure Services: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Introduction to Operations Management: University of Pennsylvania
- Operations and Process Management: Illinois Tech
- Influencing: Storytelling, Change Management and Governance: Macquarie University
- Quality Improvement and Management: Board Infinity
- Google IT Support: Google
- Management of Fashion and Luxury Companies: Università Bocconi
- Customer Relationship Management: Starweaver