Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Program Implementation, Personalized Service, Service Management, Service Improvement, User Experience, User Feedback, Design Thinking, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Management

Skills you'll gain: Dashboard, Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Expressions (DAX), Data Cleansing, Business Intelligence, Data Validation, Financial Modeling, Productivity Software, Financial Analysis, Automation, Data Management

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Web Applications, JSON, Systems Architecture, Java

Skills you'll gain: Security Engineering, Threat Modeling, Distributed Denial-Of-Service (DDoS) Attacks, Cyber Attacks, Cybersecurity, Cyber Risk, Threat Detection, Information Systems Security, Network Security, Computer Security, Malware Protection, Cryptography

Skills you'll gain: Cloud Development, Image Analysis, Anomaly Detection, Microsoft Azure, Cloud Applications, Computer Vision, Text Mining, Microsoft Development Tools, Unsupervised Learning, Natural Language Processing, Data Ethics, Continuous Deployment, Application Deployment, Virtual Machines, ASP.NET, Platform As A Service (PaaS), Development Environment, Cloud Computing, GitHub, Generative AI

Skills you'll gain: Amazon Web Services, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Services, Cloud Computing, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, Cloud Security, Amazon S3, Cloud Computing Architecture, System Monitoring, Data Migration, Scalability

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Selling Techniques, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management

Skills you'll gain: Business Transformation, Site Reliability Engineering, Innovation, Digital Transformation, Serverless Computing, Culture Transformation, Application Programming Interface (API), Technology Strategies, Continuous Delivery, Hybrid Cloud Computing, Safety Culture, Data Strategy, Organizational Change, Change Management, Cloud Infrastructure, Cloud Solutions, People Management, Continuous Integration, Cloud Computing, Service Level

Skills you'll gain: API Design, Restful API, API Gateway, Application Programming Interface (API), Cloud API, Continuous Deployment, CI/CD, Google Cloud Platform, Application Lifecycle Management, Proxy Servers, Continuous Integration, Cloud Applications, Software Design Documents, Software Documentation, JSON, Software Versioning, Scalability, Authentications, Extensible Markup Language (XML)

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Google App Engine, Cloud Applications, Spring Framework, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Databases, Cloud Storage