Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Program Implementation, Personalized Service, Service Management, Service Improvement, User Experience, User Feedback, Design Thinking, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Management

Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Sales Process, Sales Training, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Sales Presentations, Verbal Communication Skills, Cold Calling, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Collaboration, Time Management

Skills you'll gain: Performance Measurement, Marketing Analytics, Marketing Strategies, Target Audience, Marketing Planning, Key Performance Indicators (KPIs), Digital Marketing, E-Commerce, Content Marketing, Social Media Marketing, Growth Strategies, Analysis, Email Marketing, Market Opportunities, Goal Setting

Skills you'll gain: Email Marketing, Digital Marketing, Marketing Analytics, Performance Analysis, Marketing, Consumer Behaviour, Marketing Strategies, Market Research, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Data Collection, Content Strategy, Advertising Campaigns

Skills you'll gain: Benchmarking, Professional Development, LinkedIn, Planning, Performance Measurement, Performance Analysis, Job Analysis, Organizational Skills, Personal Development, Dashboard, Analytical Skills, Analysis

Skills you'll gain: Business Valuation, Peer Review, Financial Analysis, Presentations, Entrepreneurship, Business Planning, Competitive Analysis, Constructive Feedback, Business Research, Business Strategy

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Business Intelligence, Data Import/Export, Business Reporting, Interactive Data Visualization, Data Storytelling, Data Modeling, Data Transformation, Data Visualization Software, Data Analysis, Data Sharing, Sales, Key Performance Indicators (KPIs)

Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Innovation, Sales Process, Market Research, Market Analysis, Target Market, Ideation, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Strategies, Business Strategy, Outbound Calls, Strategic Marketing

Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Business Ethics, Social Media Marketing, Market Research, Value Propositions, New Product Development, Consumer Behaviour, Corporate Sustainability, Innovation

Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, Business Transformation, E-Commerce, Business Modeling, Interoperability, Distributed Computing, Cryptography, Scalability, Governance