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Results for "customer journey mapping"
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Web Analytics, Marketing Effectiveness, Digital Marketing, Marketing Strategies, Analytics, Consumer Behaviour, Data Analysis, Data Collection, Advertising, Regulation and Legal Compliance, Customer Analysis
Skills you'll gain: Object-Relational Mapping, Django (Web Framework), Bootstrap (Front-End Framework), SQL, Relational Databases, Cloud Applications, Database Management, Back-End Web Development, Databases, Database Design, Full-Stack Web Development, Application Deployment, Authentications, Model View Controller, Object Oriented Programming (OOP), Authorization (Computing), Application Development
- Status: Free
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, User Feedback, Customer Service, Process Improvement, Customer Insights, Key Performance Indicators (KPIs), Data-Driven Decision-Making
Workday
Skills you'll gain: Workday (Software), Security Controls, Business Process, Workflow Management, Business Reporting, Human Resources Software, System Configuration, Role-Based Access Control (RBAC), Organizational Structure, Data Access, Data Integration, Multi-Tenant Cloud Environments
- Status: New
SkillUp EdTech
Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing
- Status: Free
The University of Sydney
Skills you'll gain: Design Thinking, Innovation, New Product Development, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Business Research, User Research, User Feedback, Customer Insights
- Status: Free
Coursera Instructor Network
Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Security Awareness, Cyber Attacks, Data Security, Personally Identifiable Information, Malware Protection, Threat Management, Encryption
New York University
Skills you'll gain: Supervised Learning, Machine Learning Methods, Reinforcement Learning, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Statistical Methods, Dimensionality Reduction, Unsupervised Learning, Artificial Neural Networks, Statistical Modeling, Decision Tree Learning, Predictive Modeling, Financial Trading, Financial Market, Derivatives, Markov Model, Deep Learning, Risk Modeling, Financial Modeling
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, System Support, End User Training and Support, Healthcare Industry Knowledge, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Health Care, Technical Support, Cyber Attacks, Health Systems, Information Technology Operations, Patient Registration
Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Data Collection, Data Management, Web Scraping, R Programming, MySQL, Application Programming Interface (API)
HEC Paris
Skills you'll gain: Investment Management, Portfolio Management, Investments, Asset Management, Financial Market, Finance, Risk Management, Financial Regulation, Performance Analysis, Risk Analysis, Microsoft Excel
Searches related to customer journey mapping
In summary, here are 10 of our most popular customer journey mapping courses
- Digital Marketing Analytics in Theory:Â University of Illinois Urbana-Champaign
- Django Application Development with SQL and Databases:Â IBM
- Quality Improvement and Management:Â Board Infinity
- Workday Basics Series:Â Workday
- Generative AI: Transform Your Customer Support Career:Â SkillUp EdTech
- Design-Led Strategy: Design thinking for business strategy and entrepreneurship:Â The University of Sydney
- Introduction to Cybersecurity Fundamentals:Â Coursera Instructor Network
- Machine Learning and Reinforcement Learning in Finance:Â New York University
- Customer Value in Pricing Strategy:Â University of Virginia
- Healthcare IT Support:Â Johns Hopkins University