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Results for "service management"
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Organizational Leadership, Organizational Change, Accounting, Product Management, Team Motivation, Cash Flows, Operational Analysis, People Management, Financial Accounting, Marketing, Brand Management, Brand Marketing, Financial Forecasting, Balance Sheet, Business Analysis, Complex Problem Solving, Financial Analysis
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Vanderbilt University
Skills you'll gain: ChatGPT, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Management, Artificial Intelligence, Organizational Skills, Project Implementation, Project Coordination, Project Documentation, Taking Meeting Minutes, Project Schedules, Work Breakdown Structure, Business Metrics, Creative Thinking, Creativity, Natural Language Processing
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Skills, Agile Methodology, Waterfall Methodology, Communication, Interpersonal Communications, Decision Making
University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Software Development, Risk Management, Agile Methodology, Project Scoping, Project Implementation, Leadership and Management
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Booking (Sales)
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Data Governance, Data Security, Data Migration, Database Design, Data Visualization, Interactive Data Visualization, Descriptive Statistics, Data Mining, Cloud Storage, Data Visualization Software, Extract, Transform, Load, IBM DB2, Data Management, MySQL, Excel Formulas
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: New
Microsoft
Skills you'll gain: Earned Value Management, Stakeholder Management, Program Management, Agile Project Management, Stakeholder Engagement, Project Management Office (PMO), Agile Methodology, Project Performance, Project Schedules, Virtual Teams, Team Building, Conflict Management, Team Management, Change Management, Project Management Life Cycle, Procurement, Cost Management, Return On Investment, Project Management Institute (PMI) Methodology, Teamwork
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
- Status: AI skills
Microsoft
Skills you'll gain: Earned Value Management, Stakeholder Engagement, Project Closure, Stakeholder Management, Team Performance Management, Team Building, Agile Methodology, Risk Analysis, Agile Project Management, Stakeholder Communications, Project Management Institute (PMI) Methodology, Systems Thinking, Project Risk Management, Project Performance, Project Planning, Virtual Teams, Scheduling, Team Management, Project Schedules, Project Management Life Cycle
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Foundations of Management: IESE Business School
- CVS Health Call Center Customer Service: CVS Health
- ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
- Foundations of Project Management: Google
- Project Management: University of Colorado Boulder
- Financial Markets: Yale University
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- IBM Data Management: IBM
- Introduction to Customer Service: CVS Health
- Microsoft Program Management: Microsoft