Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "user journey mapping"
- Status: New
Skills you'll gain: Disaster Recovery, Data Storage Technologies, Database Management, Oracle Databases, Data Integrity, Data Migration, Key Management, Database Administration, Encryption, Data Security
Skills you'll gain: Data Migration, Google Cloud Platform, PostgreSQL, Data Validation, Data Integrity, Virtual Private Networks (VPN)
- Status: NewStatus: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer Engagement, Personalized Service, Customer Service, Workflow Management, Customer Relationship Management (CRM) Software, Operational Efficiency, Artificial Intelligence, Process Improvement and Optimization, Automation, Verbal Communication Skills
Coursera Project Network
Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Multimedia, Content Creation, Social Media Content, Calendar Management, User Accounts, Cloud-Based Integration
Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Statistical Process Controls, Minitab, Waste Minimization, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Solution Design, Project Management, Process Capability, Lean Manufacturing, Process Mapping, Sampling (Statistics), Brainstorming, Requirements Analysis, Customer Analysis, Histogram
- Status: New
Institut Mines-Télécom
Skills you'll gain: Digital Communications, Emerging Technologies, Digital Transformation, Communication, Safety and Security, Creativity, Digital Content, Technology Strategies, Law, Regulation, and Compliance, Human Computer Interaction, Cybersecurity, Information Privacy, Identity and Access Management, Competitive Intelligence, Cultural Diversity, Innovation, Culture
Coursera Project Network
Skills you'll gain: Social Media Content, Content Creation, Social Media, Digital Content, Social Media Marketing, Social Media Strategy, Customer Engagement
Skills you'll gain: User Provisioning, User Accounts, Google Workspace, Cloud Management, Identity and Access Management, Service Management, Configuration Management
- Status: New
University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Marketing Communications, Target Audience, Media Strategy, Brand Strategy, Brand Management, Advertising, Content Marketing, Persuasive Communication, Stakeholder Engagement, Communication, Consumer Behaviour, Customer Insights, Law, Regulation, and Compliance, Influencing
Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Process, Sales Enablement, Sales Operations, Sales Pipelines, Process Mapping, Automation, Workflow Management, Business Process Automation, Dashboard
- Status: New
Zoho Corporation
Skills you'll gain: Account Management, Sales Process, Process Mapping, Sales Pipelines, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Customer Retention, Sales, Sales Strategy, New Business Development, Organizational Structure
Coursera Project Network
Skills you'll gain: Infographics, Presentations, Content Creation, Graphic and Visual Design, User Accounts
In summary, here are 10 of our most popular user journey mapping courses
- Advanced Backup Management and Recovery Scenarios: Packt
- Migrating to AlloyDB from PostgreSQL Using Database Migration Service: Google Cloud
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- Publier des designs sur Slack avec Canva pour entreprises: Coursera Project Network
- Certified Six Sigma Yellow Belt Training: Packt
- Digital Intelligence for the Common Good: Institut Mines-Télécom
- Erhalten Sie mehr Followers auf Twitter, indem Sie Videos-Tweet posten: Coursera Project Network
- Introduction to Google Workspace Administration - Français: Google Cloud
- The Social Media Landscape: University of Colorado Boulder
- Getting Started with Zoho CRM for Sales Reps: Zoho Corporation