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Results for "customer experience improvement"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Business Process Improvement, Data Strategy, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Business Priorities, Business Analytics, Operational Performance Management, Gap Analysis, Key Performance Indicators (KPIs), Data Quality, Internet Of Things, Data Integrity
Skills you'll gain: PyTorch (Machine Learning Library), Supervised Learning, Feature Engineering, Generative AI, Keras (Neural Network Library), Deep Learning, Jupyter, Natural Language Processing, Reinforcement Learning, Unsupervised Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Data Manipulation, Tensorflow, Python Programming, Verification And Validation, Applied Machine Learning, ChatGPT, Artificial Neural Networks, Statistical Machine Learning
Google Cloud
Skills you'll gain: Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Kubernetes, Database Architecture and Administration, MySQL, PostgreSQL, Identity and Access Management, Cloud Computing, Data Migration, Cloud Management, Cloud API, Oracle Databases, Databases, Cloud Storage, Network Infrastructure, Cloud Security, Cloud Applications, Google Cloud Platform, Database Administration
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows
- Status: New AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, General Networking, Information Systems Security, File Systems, Microsoft Windows, Routing Protocols, Desktop Support, Lightweight Directory Access Protocols, Cybersecurity, Encryption, Computer Hardware, Technical Support, Software Installation
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Information Systems Security Assessment Framework (ISSAF), Security Strategy, Security Awareness, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Personally Identifiable Information
Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Process Mapping, Operations Management, Quality Management, Return On Investment, Change Management, Risk Management, Business Technologies, Project Management, Key Performance Indicators (KPIs), Emerging Technologies
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Algorithms, Problem Management, Data Structures, Debugging, Development Environment
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)
In summary, here are 10 of our most popular customer experience improvement courses
- Introduction to Customer Service:Â CVS Health
- Data-Driven Process Improvement:Â University at Buffalo
- IBM AI Engineering:Â IBM
- Google Cloud Database Engineer:Â Google Cloud
- Technical Support Fundamentals:Â Google
- Google IT Support:Â Google
- Call Center Customer Service:Â CVS Health
- Foundations of Digital Marketing and E-commerce:Â Google
- Foundations of Cybersecurity:Â Google
- Operations and Process Management:Â Illinois Tech