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Results for "service management"
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Consumer Behaviour, Process Improvement, Strategic Marketing, Human Resource Strategy, Decision Making
Skills you'll gain: MySQL, Database Design, Version Control, Database Management Systems, MySQL Workbench, Extract, Transform, Load, Stored Procedure, Data Modeling, Data Structures, SQL, Database Theory, Unix Commands, Relational Databases, Databases, Git (Version Control System), Object Oriented Programming (OOP), Database Management, Unit Testing, Algorithms, Django (Web Framework)
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, Test Automation, CI/CD, Cloud Infrastructure, Cloud Computing, Technical Communication, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Computer Programming
Rice University
Skills you'll gain: Communication Planning, Cost Management, Scope Management, Project Schedules, Earned Value Management, Scheduling, Stakeholder Management, Work Breakdown Structure, Organizational Structure, Estimation, Project Documentation, Requirements Management, Timelines, Change Management, Project Management, Budgeting, Project Management Life Cycle, Project Scoping, Stakeholder Communications, Project Planning
- Status: Free
Howard University
Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Risk Management, Scope Management, Project Planning, Agile Methodology, Project Closure, Waterfall Methodology, Stakeholder Management, Leadership
University of Virginia
Skills you'll gain: Project Planning, Earned Value Management, Project Risk Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Project Schedules, Stakeholder Communications, Work Breakdown Structure, Dependency Analysis, Agile Methodology, Kanban Principles
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
Johns Hopkins University
Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, Conflict Management, Team Motivation, Project Management, Leadership Studies, Decision Making, Relationship Building, Strategic Decision-Making, Organizational Strategy, Communication, Active Listening
Rice University
Skills you'll gain: Portfolio Management, Financial Market, Investments, Investment Management, Financial Systems, Securities Trading, Asset Management, Behavioral Economics, Capital Markets, Risk Modeling, Equities, Financial Trading, Performance Measurement, Finance, Performance Analysis, Risk Management, Return On Investment, Market Data, Risk Appetite, Wealth Management
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Investments, Market Liquidity, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Performance Analysis, Business Ethics
- Status: Free
Coursera Instructor Network
Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Planning, Operations Management, Coordinating, Budgeting, Vendor Management, Marketing Strategies, Plan Execution
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Business Foundations: University of Pennsylvania
- Meta Database Engineer: Meta
- Improving Customer Retention: Coursera Instructor Network
- Google IT Automation with Python: Google
- Engineering Project Management: Rice University
- Project Management Essentials: Howard University
- Fundamentals of Project Planning and Management: University of Virginia
- Introduction to CRM with HubSpot: Coursera Project Network
- Principles of Management: Johns Hopkins University
- Investment and Portfolio Management: Rice University