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Results for "customer journey mapping"
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Organizational Change, Business Writing, Compliance Management
- Status: New
Skills you'll gain: Data Storytelling, Requirements Elicitation, Risk Mitigation, Business Analysis, Business Process Modeling, Data Presentation, Risk Analysis, Project Scoping, Process Mapping, Process Optimization, Data Visualization, Requirements Management, Risk Management, Interactive Data Visualization, Business Requirements, Stakeholder Management, Stakeholder Engagement, Excel Formulas, Microsoft Excel, Analysis
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Microsoft PowerPoint, Data Presentation, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Data Storytelling, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization, Data Visualization Software, Big Data, Target Market, Data Cleansing, Public Speaking, Spreadsheet Software
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication
- Status: New
University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Decision Making, Cooperation, Business Communication, Collaboration, Writing, Organizational Skills, Interpersonal Communications, Concision, Cultural Diversity, Proofreading, Team Motivation, Communication, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support
University of Pennsylvania
Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, Growth Mindedness, Science and Research, Research, Visionary, Teaching, Creative Thinking
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Amazon Elastic Compute Cloud, Web Applications
- Status: Free
Coursera Instructor Network
Skills you'll gain:
University of Colorado Boulder
Skills you'll gain: Business Writing, Presentations, Peer Review, Graphic Design, Graphic and Visual Design, Public Speaking, Business Communication, Graphic and Visual Design Software, Verbal Communication Skills, Design, Visual Design, Storytelling, Writing, Organizational Skills, Project Design, Concision, Microsoft PowerPoint, Proofreading, Grammar, Communication
University of Pennsylvania
Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce
Searches related to customer journey mapping
In summary, here are 10 of our most popular customer journey mapping courses
- Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
- IBM Business Analyst:Â IBM
- Data Analysis and Presentation Skills: the PwC Approach:Â PwC
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Business Communication:Â University of Colorado Boulder
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Positive Psychology: Martin E. P. Seligman’s Visionary Science: University of Pennsylvania
- AWS Cloud Support Associate:Â Amazon Web Services
- GenAI for Customer Service Representatives:Â Coursera Instructor Network