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Results for "help desk support"
- Status: New AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, General Networking, File Systems, Microsoft Windows, Routing Protocols, Desktop Support, Network Protocols, Lightweight Directory Access Protocols, Linux, Active Directory, Computer Hardware, Technical Support, Software Installation, Technical Documentation
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Virtual Private Networks (VPN), Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing, Productivity Software, Microsoft Power Automate/Flow, Information Systems Security, Software Installation, Multi-Factor Authentication, Authentications
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows
Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Cloud Platforms, Encryption, Data Storage, Cyber Attacks, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, System Support, End User Training and Support, Healthcare Industry Knowledge, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Health Care, Technical Support, Cyber Attacks, Health Systems, Information Technology Operations, Patient Registration
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Virtual Private Networks (VPN), Azure Active Directory, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery, Operating Systems, Network Protocols, TCP/IP
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
Skills you'll gain: Desktop Support, Network Troubleshooting, Hardware Troubleshooting, Operating Systems, Command-Line Interface, Network Administration, System Support, System Configuration, Computer Hardware, Network Security, Mobile Security, Microsoft Windows, General Networking, Technical Support and Services, Unix Commands, Mac OS, Linux, Technical Support, Computer Networking, Computer Displays
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Self-Discipline, Stress Management, Self-Awareness, Adaptability
DeepLearning.AI
Skills you'll gain: Computer Vision, Deep Learning, Image Analysis, Natural Language Processing, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Supervised Learning, Keras (Neural Network Library), Artificial Intelligence, Applied Machine Learning, PyTorch (Machine Learning Library), Machine Learning, Debugging, Performance Tuning, Machine Learning Methods, Python Programming, Data-Driven Decision-Making, Text Mining, Network Architecture
In summary, here are 10 of our most popular help desk support courses
- Google IT Support:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- Technical Support Fundamentals:Â Google
- IBM IT Support:Â IBM
- Healthcare IT Support:Â Johns Hopkins University
- Microsoft Cloud Support Associate:Â Microsoft
- AWS Cloud Support Associate:Â Amazon Web Services
- Preparation for CompTIA A+ Certification:Â IBM
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Technical Support :Â IBM